We ship via UPS overnight fully insured via a third party jewelry insurance carrier. Heirloom Revival will provide you with a UPS Overnight Insured Shipping Label. Shipments must be mailed Monday - Thursday. We don't want your treasured heirlooms sitting in a shipping center any longer than needed.
Do not ship your piece(s) Friday, Saturday, or Sunday.
For insurance purposes, you must double box your piece. Your jewelry should be in a secure small box or bag, sealed shut. Wrap carefully in bubble sheet or tissue, and put the wrapped jewelry in a box. Put that small box inside a UPS box. This is the safest way to ship your heirlooms. For additional instructions, we have attached a step by step video.
We will confirm with you before shipping your finished Heirloom Revival order and send you a tracking number as soon as the items ships. All shipments require a signature on delivery. We are not responsible for delayed delivery caused by carrier.