Fill out the New Client Intake Form by sending us a few images of your existing piece(s) and few ideas of what you want to make - choose any past Heirloom Revival design, a design from our sister-company Starling or new custom design idea along and we will send you a free price estimate if the revival is possible. Not sure what you want yet, schedule a 15 minute intro call with our founder/designer Chelsey. All estimates include UPS shipping both ways, 3-4 sketches, 1-2 CAD drawings, and new materials needed, metalsmithing and craftsmanship. Not included is credit you may receive for melting down old gold or platinum that is added in at the end!
Send in your jewelry, we provide a complimentary, fully-insured shipping label for USP overnight or 2-day shipping and shipping instructions. Ask us any questions about shipping to ensure the safe arrival of your pieces. Once they are received we confirm with you and send an initial deposit of 50% or $500 whichever is less.
We confirm your design via sketches, remove your stones and if needed send stone layouts with new stones. Once the initial design is confirmed we make a 3D CAD rendering for your approval. You can make 1-2 edits to this rendering. Once 3D rendering is approved we cast, finish and set your new heirloom revival piece!
The piece is finished! We send you the balance and confirm return shipping, with signature required. You receive your new shining piece in the mail 1-2 days later! If you live in the Los Angeles area we are happy to coordinate in-person pick up times.