We treat your heirlooms as if they were our own. In order to create your revival, you must agree to the terms below.
- You acknowledge that there is reasonable risk involved in removing stones from mountings and resetting stones. It is the responsibility of Heirloom Revival to assess any risk regarding a stone, and advise the client on any foreseeable issues before moving forward with stone resetting. By providing consent for Heirloom Revival to reset a stone, the customer holds harmless Heirloom Revival against any stone damage due to stone flaws or existing stone cracks, chipping, flaws, or inclusions. It is surprising, but all gems -- yes, including diamonds -- can break. It very rarely happens, but if your stone is harmed in any way that we did not expect, we will take care of it.
- You confirm that the jewelry or stones you send to us to be assessed is lawfully owned by you, and was not stolen or illegitimately purchased.
- You acknowledge that Heirloom Revival is not liable for any packages stolen or lost by UPS. We ship all packages fully insured using UPS 2-day or overnight, with signature required.
If you have any questions regarding this disclaimer, please contact us at firstname.lastname@example.org.